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Zoom stated: “The privacy and security of our users are top priorities for Zoom, and we take seriously the trust our users place in us.”
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The company said that it will also implement security measures such as alerting users when meeting hosts or other participants use third-party apps in their meetings. Zoom, which has also agreed to strengthen its security practices, has denied any wrongdoing though on its part.Ī preliminary settlement filed by the company also has a provision that it will provide specialised training to its staff in handling data and privacy. The plaintiffs are 11 individuals and two churches who represent themselves and two putative nationwide classes. The company has also been sued for not being able to stop hackers from zoombombing, an illegal act of disrupting meetings on its platform by unauthorised actors. Zoom Video Communications has agreed to pay $85m for settling a class action privacy lawsuit in the US, that alleges it of invading user privacy, making harmful misrepresentations, and failing to secure meetings.Īs per the lawsuit, the video conferencing platform is accused of sharing the personally identifiable information of users with Facebook, LinkedIn, Google and others.īesides, the plaintiffs in the class-action lawsuit had accused the company of misstating that it provides end-to-end encryption. Zoom to settle class action lawsuit in the US with a compensation of $88m. According to court documents, Zoom voluntarily settled the case without admitting wrongdoing or liability.The settlement of the lawsuit against the video conferencing platform will be subject to approval by a US District judge Zoom has said that it acted quickly to tighten security after reports of Zoombombing began to surface. It’s really important to have the technology down and the security down before you go to market.” Speaking to the Los Angeles Times, Mark Molumphy, an attorney representing Zoom users, said: “The case itself and the settlement that we’ve obtained will become a standard for other technology companies going forward.
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Zoom is required to develop and maintain a user-support ticket system for tracking reports of meeting disruptions, a documented process for communicating with law enforcement about meeting disruptions involving illegal content, and security features like waiting rooms for attendees, a suspend-meeting button and the ability to block users from specific countries. A negotiated settlement received preliminary approval from the court in October last year prior to final approval this week.Īccording to a report by, Zoom agreed to more than a dozen major changes to its practices designed to “improve meeting security, bolster privacy disclosures and safeguard consumer data” as part of the settlement.
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The court ruled on Zoom’s motion to dismiss last year, allowing several claims in the litigation to move forward. The suit was brought by the law firms Cotchett, Pitre & McCarthy, LLP and Ahdoot & Wolfsonand was heard by the US District Court in the Northern District of California. As part of the negotiated settlement, Zoom agreed to implement comprehensive reforms to its business practices.
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